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Frequently Asked Questions
Have any questions? We’re here to assist you.
Is online counselling as effective as face-to-face counselling?
Various studies show that online counselling is comparable to face-to-face counselling. Online counselling offers greater accessibility and flexibility, making it more comfortable for many people to participate in counselling.
Are your therapists licensed and experienced?
Yes, all our therapists are licensed and experienced professionals. You can find the training, certifications and experiences of our therapists on our platform.
What methods are used in counselling sessions?
Our psychologist use a variety of counselling methods based on the needs of individuals and groups. Counselling methods such as Cognitive Behavioral Counselling (CBT), Psychodynamic Counselling, Solution Focused Short Term Counselling (SFBT) and Humanistic Approach can be used.
How is privacy and security ensured in online counselling?
Privacy and security are very important to us. All online counselling sessions are protected by strong encryption technology. Our psychologists adhere to the principles of confidentiality and do not share any personal information with third parties.
Does online counselling include prescription drugs?
Our online counselling services focus on psycho counselling and counseling services and do not include prescription drugs. However, if your psychologist deems it necessary, he or she may refer you to an appropriate healthcare professional.
How can I get the most out of counselling?
To get the most out of counselling, rely on your psychologist with open and honest communication. State your problems and goals clearly. Take time for hands-on work between sessions, taking into account your therapist’s recommendations.